The Top 10 Management Skills That YOU Need to Know!
By James Manktelow 10. Developing Emotional Intelligence (recommended by 72.1 percent of managers surveyed). All managers need emotional intelligence to be effective. This means having the self-awareness, self-control, motivation, empathy, and social skills needed to behave in a mature, wise, empathic way. It’s a joy to work for emotionally intelligent managers, and that’s why they attract and retain the best people. Fortunately, all of these great qualities can be learned, and you can develop them here . 9. Building Trust within Your Team (73.3 percent). Team members who don’t trust one another waste a huge amount of time politicking and covering their own backs. People in trusting teams work efficiently and well, and they can deliver wonderful results. To build trust, you need to lead by example, communicate honestly and openly, avoid blame, and discourage behaviours that breach trust. Our article, Building Trust in Your Team , helps you to do ...